DriveClear Jamaica User Agreement & Terms of Service

By creating an account, accepting the current legal package, or using a paid DriveClear service, you agree to these Terms together with the Service Authorization, Privacy Statement, E‑Sign Disclosure, and Fees & Refunds Policy.

You must provide truthful information and have legal capacity to authorize the requested service. If you are acting for another person, you must have lawful authority to do so and may be asked to provide evidence of that authority.

DriveClear Jamaica provides administrative assistance for Jamaican traffic-ticket matters. Services can include traffic-ticket information retrieval, case organization, quotation and invoice administration, warrant-investigation coordination, payment administration, document handling, status tracking, and coordination with courts, government offices, or independent attorneys where appropriate.

DriveClear Jamaica is an independent administrative service. It is not the Government of Jamaica, the Jamaica Constabulary Force, Tax Administration Jamaica, the Judiciary of Jamaica, or a law firm.

Ordinary DriveClear staff do not give legal advice, appear as attorneys, or make court decisions. When legal advice or representation is required, it must be provided by a separately engaged licensed attorney-at-law.

DriveClear does not guarantee dismissal, reduction, cancellation, removal of a warrant, a court result, acceptance of a payment, or completion by a particular date. Official records and decisions remain under the control of the relevant authority, court, or professional.

You are responsible for keeping your account credentials secure and for keeping your email address, phone number, driver information, and other material case information accurate and current.

You must not impersonate another person, submit false documents, misuse another person's identifiers, interfere with the service, attempt unauthorized access, or use DriveClear for an unlawful purpose.

Your operational authorization is described in the Service Authorization. In summary, you authorize DriveClear to use the information you provide to perform the traffic-ticket checks and administrative case actions you request.

Some activities—such as attorney representation, a separate paid subscription, fleet-management services, or an additional service not included in your existing scope—may require a separate instruction, confirmation, or agreement.

If you create or manage a company or fleet workspace, you must have lawful authority to submit and manage the participating drivers' information and to request checks or related services for them.

Traffic-ticket information may come from third-party or official information sources and may be incomplete, delayed, changed, or require staff verification. A ticket appearing in a lookup does not by itself prove that a warrant exists.

A warrant is not treated as confirmed until DriveClear records the result of the separate warrant-investigation process. DriveClear may require attorney or court coordination before proceeding with a warrant-related matter.

DriveClear service charges are separate from government or court amounts, attorney professional fees, and other verified third-party charges. Quotes and invoices should identify these categories separately.

By accepting a quote, you approve the described services and amounts shown at that time. Government, court, or third-party amounts may later change if the authoritative source changes or additional official charges become known.

Refund and cancellation rules are in the Fees & Refunds Policy.

When DriveClear is authorized to collect money intended for a government body, court, attorney, or other third party, DriveClear will record that amount separately from its own service revenue. Payment to DriveClear does not by itself mean that an official authority has received or accepted the amount until the relevant payment is confirmed.

Eligible issued invoices may be paid through DriveClear's secure WiPay hosted checkout when online payment is available for that invoice. Card details are entered on WiPay's hosted payment page rather than directly into DriveClear.

A single approved checkout may include both DriveClear service fees and government/court amounts. DriveClear records those amounts separately in its internal financial records even when the customer makes one combined payment. Payment to DriveClear does not by itself mean an official authority has received or accepted an onward amount until the relevant remittance is confirmed.

WiPay processing charges are borne by the customer where displayed by the checkout. A later fee identified after a warrant investigation or another verified change is not automatically charged to a previously used card; the updated amount must be presented through a new or revised customer-visible charge.

An attorney referred or coordinated through DriveClear remains professionally independent. Legal advice, representation, professional fees, conflicts checks, and attorney-client obligations are governed by the attorney's own engagement with you.

DriveClear's administrative relationship does not itself create an attorney-client relationship.

DriveClear is designed as an electronic service. By accepting the current legal package, you consent to receive service communications electronically as explained in the E‑Sign Disclosure.

Marketing is separate. You are not required to accept promotional marketing in order to receive ordinary DriveClear services.

DriveClear's collection, use, disclosure, security, retention, cross-border processing, and data-subject rights are described in the Privacy Statement.

DriveClear may temporarily restrict an account or service where reasonably necessary to investigate suspected fraud, unauthorized access, abuse, non-payment, unlawful activity, identity concerns, security risks, or a material breach of these terms.

Where practical and lawful, DriveClear will explain the reason and what is required to restore service.

DriveClear depends on internet services, information providers, government systems, payment providers, email providers, and other third-party systems. Those systems may be unavailable or delayed. DriveClear will use reasonable efforts to provide the service but does not promise uninterrupted availability of third-party systems.

Nothing in these terms is intended to exclude or limit a right or remedy that cannot lawfully be excluded. To the extent permitted by law, DriveClear is responsible for the administrative services it agrees to perform, but not for independent decisions or acts of courts, government agencies, attorneys, payment providers, or other third parties outside DriveClear's reasonable control.

DriveClear may update these terms when services, law, technology, or operating practices change. Material changes that require renewed acceptance will be issued under a new agreement version and the service may require you to accept that version before continuing affected services.

These terms are governed by the laws of Jamaica, subject to any mandatory rights or rules that apply to you.

Account holders can use the secure DriveClear portal for service questions. Privacy-related requests can be submitted through the Privacy Rights Request page after signing in.